Visitor Services
Taylor Nishimura, Community Coordinator at Swan Lake Nature Sanctuary
October 2025
Photo: Cara Gibson
The Visitor Services program has existed in some form since the inception of the Nature Sanctuary 50 years ago. Visitor Services volunteers offer essential guidance for visitors to the Nature House – from lost and found support, to birding advice, to information about upcoming programs and events at the Nature House. Many of the Visitor Services volunteers are also empowered with their own special long-term projects, often creating much-needed seasonal curriculum activities and guides for families and children in the Nature House.
In 2024, 25 people were enrolled as Visitor Services volunteers, assisting the 15,000 community members that visit the Nature House annually. This program provides critical wayfinding resources for the community. This program has also provided space for volunteers to interpret the role in different ways and find individual ways to shine. Volunteers can pursue projects that are aligned with their professional or academic goals.
info@swanlake.bc.ca
Office Hours:
Mon - Fri: 9:00am – 4:00pm
3873 Swan Lake Road,
Victoria, BC, V8X 3W1
swanlake.bc.ca
We acknowledge the lək ̓ʷəŋən-speaking (Songhees and Esquimalt) Peoples on whose territory the Nature Sanctuary stands, and the lək ̓ʷəŋən and W̱SÁNEĆ peoples whose historical relationships with the land continue to this day.
We respect the vital relationships of First Peoples with these lands and waters for countless generations. We are honoured to receive Indigenous guidance and welcome collaboration in stewardship and appreciation of the Nature Sanctuary.
