How to Book a Program

Our Policy, Prices and Schedule

How To Book a Program

  • Go to the Booking Calendar to select a date for your program
  • To complete registration and reserve your booking, a payment will be required using a credit card
  • Please make sure to completely fill out the form including any needs of your students
  • We are unable to reserve time slots without payment at this time

Class Size

  • Our maximum capacity is one class of up to 30 students per program (except for Wetland Wonders which is capped at 20 students)
  • Unfortunately, we do not have the staff to support simultaneous programming for 2 classes.  Back-to-back bookings are recommended for "buddy classes" with time in the Nature House or a walk around Swan Lake recommended during the off-time for your class.

Adult Chaperones

  • To ensure the best experience with our hands-on and station-based programs, we request that there are at least 3 adult chaperones from your group present
  • Adults may be asked to actively participate in program activities
  • As our space are limited in size, if there are more than 8 adults, they may be asked to explore the nature sanctuary or the nature house while the program is in process.

Come Dressed for the Weather

  • All programs have an outdoor component, or are fully offered outside.  Please have all participants dressed for the weather!
  • If you have any questions or concerns about participant mobility or accessibility, please contact us before booking at programs@swanlake.bc.ca

Preparing For Your Upcoming Program

  • Please check this page for more information
  • We highly recommended arranging extra time to explore the Nature House itself as well as the Nature Sanctuary grounds. Consider doing an activity (Nature Scavenger Hunt , Invertebrate Checklist Bird Checklist , and/or doing a litter pick up. Please print out these checklists before arriving.

Cancellation Policy

  • Cancellations with 15-days of notice will be subject to a 25% non-refundable administration fee
  • Any cancellation 14 days or fewer before the program starts or any no-shows are non-refundable
  • It puts a lot of strain on a small non-profit organization to offer refunds or make last minute changes; we appreciate your understanding!

Bus Parking

  • Our main parking lot may be used for drop off only. If you arrive early, please consider walking into the nature sanctuary
  • We have limited space for large vehicles in our parking lot and request that buses over 20’ long use one of the alternative parking spots on the map below
  • Buses parked in our lots may be asked to move, regardless if it disrupts a program.
  • Please coordinate with your bus driver so they are not idling in the parking lot or nearby streets. We have many residential neighbours and want to be respectful to them.
  • Buses should not come to the Nature House (down Swan Lake Road) due to tree cover and no turn-around space.